Privacy Policy - Get Causality

Last Updated: February 26, 2026

                Beta Testing Notice: Get Causality is currently in beta testing. This privacy policy applies to all beta testers and will be updated before our full public launch.
            

1. Introduction

Welcome to Get Causality ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Fuzzy Cognitive Mapping (FCM) analysis platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password (encrypted)
Research Data: FCM models, survey data, analysis results you upload or create
Payment Information: Credit card details (processed securely by Stripe)
Profile Information: Organization name, research interests, preferences

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent on platform
Device Information: IP address, browser type, operating system
Performance Data: Error logs, load times, system performance metrics

3. How We Use Your Information

We use your information for the following purposes:

Provide Services: Process your FCM analyses, store your models, generate visualizations
Improve Platform: Analyze usage patterns, identify bugs, enhance features
Communication: Send account updates, feature announcements, security alerts
Support: Respond to inquiries, troubleshoot issues, provide assistance
Security: Detect and prevent fraud, abuse, and security threats
Legal Compliance: Comply with applicable laws and regulations

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data transmitted is encrypted using SSL/TLS
Secure Storage: Database hosted on Vercel's secure infrastructure
Password Protection: Passwords encrypted using bcrypt hashing
Access Controls: Limited employee access to sensitive data
Regular Audits: Periodic security assessments and updates

5. Your Research Data

                Data Ownership: You retain full ownership of all research data, FCM models, and analyses you create on our platform. We do not claim any rights to your research content.
            

5.1 Data Usage

Your research data is used solely to provide services to you
We do not share your data with third parties without your explicit consent
We do not use your research data for our own research purposes
Aggregated, anonymized data may be used to improve our platform

5.2 Data Retention

Active account data is retained as long as your account is active
Deleted account data is removed within 30 days
Backup data is retained for 90 days for disaster recovery
You can request data export or deletion at any time

6. Third-Party Services

We use the following third-party services:

Vercel: Website hosting and database services
Stripe: Payment processing (we never store card details)
Google Cloud: R API backend hosting for analyses
Analytics: Anonymous usage tracking to improve platform

7. Cookies and Tracking

We use cookies and similar technologies for:

Authentication: Keep you logged in securely
Preferences: Remember your settings and preferences
Analytics: Understand how users interact with our platform
Security: Prevent fraud and enhance platform security

You can disable cookies in your browser, but this may limit platform functionality.

8. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Portability: Export your data in a machine-readable format
Objection: Object to processing of your personal data
Restriction: Restrict how we process your data

To exercise these rights, contact us at [email protected]

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your data may be processed in the United States and other countries. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Academic and Research Use

                Special Notice for Researchers: We understand the importance of data privacy in academic research. All data you upload remains confidential and is never used in aggregate studies without your explicit written consent.
            

13. Beta Testing Specifics

During beta testing:

We may collect additional feedback and usage data to improve the platform
Platform features and data handling may change
We will notify beta testers of any significant changes
Beta testers can request data deletion at any time

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Support: [email protected]
Address: [Your Business Address]

15. Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at [email protected]

                Your Trust Matters: Protecting your research data and privacy is our top priority. If you have any concerns, we encourage you to reach out to us directly.
            

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