Terms of Service

Updated June 2, 2026

1. Acceptance of Terms

By accessing or using Get Causality ("Service," "Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Get Causality is a SaaS platform for Fuzzy Cognitive Mapping (FCM) research. We provide an end-to-end research platform including:

3. Account registration

3.1 Eligibility

3.2 Authentication

We support the following sign-in methods. Some are available only on certain plans (Enterprise SSO requires a Team or Enterprise subscription).

When an organization configures the require_2fa policy on its SSO connection, users without personal 2FA are sent an email verification code during OAuth/SSO login and must verify it before a session is created. OAuth login is blocked entirely for accounts that have personal 2FA enabled, preventing 2FA bypass via social authentication.

4. Acceptable use policy

4.1 Permitted uses

4.2 Prohibited uses

You agree NOT to:

5. Intellectual property

5.1 Your content

Data ownership. You retain all rights to your research data, survey responses, FCM models, and analyses. We do not claim ownership of your content.

By using the Service, you grant us a limited license to:

5.2 Our platform

All platform code, algorithms, models, designs, branding, and documentation are owned by Get Causality, LLC and protected by copyright, trademark, trade-secret, and patent laws. The generic concept of fuzzy cognitive mapping (Kosko, 1986) is in the public domain, but Get Causality's own scalable FCM systems and methods are proprietary and are the subject of one or more pending U.S. patent applications (Patent Pending). Nothing in these Terms places any Get Causality intellectual property into the public domain.

6. Subscription and payment

Beta notice. Subscription billing is described below for transparency but is not active during closed beta. Beta users access the platform without payment. The billing terms in this Section 6 will take effect when public launch begins; we will provide reasonable advance notice before activating any billing changes.

6.1 Pricing tiers

Detailed feature comparison and current pricing on the pricing page.

6.2 Billing options (when active)

6.3 Payment terms (when active)

6.4 Free trial

New paid plans may include a free trial period. Trial terms will be disclosed at signup. No payment method required for free accounts.

7. Service availability

7.1 Uptime

We strive for 99.9% uptime for paid plans. We reserve the right to:

7.2 Service level

8. Data privacy and security

8.1 Data storage

Cloud infrastructure. All data is stored on secure third-party cloud infrastructure. Personally identifiable information is encrypted at the application layer (AES-256-GCM) before reaching our sub-processors. See the sub-processor list for the current list.

8.2 Research ethics

IRB compliance. You are responsible for obtaining appropriate IRB approval and participant consent. Get Causality provides tools to support ethical research but does not provide IRB oversight.

8.3 Your responsibilities

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

10. Academic and research use

Citation. If you use Get Causality in published research, we appreciate (but do not require) a citation. Suggested formats:

"FCM analysis was conducted using Get Causality (Prasky, E., 2026), a browser-based platform for fuzzy cognitive mapping research. Available at: https://get-causality.com"

APA: Prasky, E. (2026). Get Causality: Browser-based fuzzy cognitive mapping research platform [Software]. https://get-causality.com

BibTeX:

@software{prasky2026getcausality,
  author = {Prasky, Evan},
  title  = {Get Causality: Browser-based Fuzzy Cognitive Mapping Research Platform},
  year   = {2026},
  url    = {https://get-causality.com}
}

10.1 Methodology support

We provide documentation and support for FCM methodology, but you are responsible for proper application of research methods and interpretation of results.

11. Surveys and data collection

11.1 Survey distribution

11.2 Participant data

12. Termination

12.1 By you

12.2 By us

We may suspend or terminate your account for:

We will provide notice when possible and allow data export before deletion.

13. Privacy

Your use of the Service is also governed by our Privacy Policy.

14. Indemnification

14.1 By you

You agree to defend, indemnify, and hold harmless Get Causality, its officers, directors, employees, and agents from and against any third-party claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

14.2 By Get Causality

We will defend, indemnify, and hold you harmless from any third-party claim alleging that the Service (excluding any content you supply) infringes that third party's intellectual property rights, and will pay any damages awarded or settlement reached in connection with such claim, provided you (a) give us prompt written notice, (b) give us sole control of the defense and settlement, and (c) provide reasonable cooperation at our expense.

14.3 Procedure

The indemnifying party will control the defense and settlement of the claim; the indemnified party may participate at its own expense. Neither party will settle a claim that imposes obligations on the other party without that party's prior written consent (not to be unreasonably withheld).

15. Changes to terms

We may update these Terms periodically. We will notify you via email, in-app banner, or website notice. Continued use after changes constitutes acceptance. Material changes have a 30-day notice period.

16. Governing law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For consumers located in the European Union or the United Kingdom, this choice of law does not deprive the consumer of the protection of mandatory rules of the law of their habitual residence (per Regulation (EC) No 593/2008, Article 6).

17. Dispute resolution

17.1 Informal resolution

Before initiating any formal proceeding, you agree to first contact us at [email protected] and we agree to negotiate in good faith for thirty (30) days.

17.2 Binding arbitration

Except for disputes carved out under Section 17.5, any unresolved dispute will be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (or, for individual consumers, its Consumer Arbitration Rules) in effect at the time the demand is filed. The seat of arbitration is Wilmington, Delaware, conducted in English by one neutral arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

17.3 Class waiver and severability

Disputes will be arbitrated only on an individual basis. The parties waive any right to bring or participate in a class, collective, consolidated, or representative action. If any part of this class waiver is held invalid in part, the remainder of the class waiver will survive; if the class waiver is held invalid in whole, the parties' agreement to arbitrate under Section 17.2 is also void, and the dispute proceeds in court under Section 16.

17.4 Opt-out

You may opt out of Section 17.2 by sending notice to [email protected] within thirty (30) days of first accepting these Terms. Opt-out does not affect any other term.

17.5 Carve-outs

Notwithstanding Section 17.2, either party may bring an action in court (a) seeking injunctive or equitable relief to protect intellectual property rights or confidential information, or (b) in small-claims court for claims within that court's jurisdictional limit.

17.6 Consumer carve-out (EU / UK / other jurisdictions)

Where you qualify as a "consumer" under applicable law (including Article 17 of Regulation (EU) 1215/2012 for EU consumers and the Consumer Rights Act 2015 for UK consumers), this Section 17 does not deprive you of mandatory protections under the law of your habitual residence, and you may bring claims in the courts of your domicile.

18. Export control

You may not use the Service in violation of U.S. export-control laws. You certify that you are not:

19. Accessibility

We strive to make our platform accessible to users with disabilities. If you encounter accessibility barriers, contact [email protected].

20. Entire agreement

These Terms, along with our Privacy Policy and any service-specific terms, constitute the entire agreement between you and Get Causality regarding the Service.

21. Contact

22. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

Questions? If you have any questions about these Terms, our Privacy Policy, or how to use our platform for your research, reach out to [email protected].